OTO PRIVACY POLICY
Online Tournament Organizers (OTO)
“We get you sorted”
Effective Date: 1 August 2026
Last Updated: 1 August 2026
Online Tournament Organizers (“OTO”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of everyone who uses our website, tournament management platform, applications, and related services (collectively, the “Platform”).
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use OTO.
By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you use OTO, we may collect the following information:
A. Account Information
When you create an account, we may collect:
Full name
Username
Email address
Telephone/mobile number
Password or authentication information
Organization, club, academy, or team name
Profile information and photographs where provided
B. Tournament Information
When you create, manage, register for, or participate in a tournament, we may collect:
Tournament name and details
Team names and information
Player names
Player registration details
Jersey numbers, team logos
Player positions
Team officials and contacts
Match results
Fixtures and schedules
Player statistics
Tournament standings
Disciplinary records
Awards and achievements
Photos, videos, or other media submitted to or published through the Platform
Some tournament information may be publicly displayed as part of tournament results, fixtures, rankings, statistics, or promotional content.
C. Payment Information
If you purchase a service, register for a paid tournament, or make another payment through OTO, we may collect information necessary to process the transaction.
Where payments are handled by third-party payment providers, your payment information may be processed directly by those providers in accordance with their own privacy policies.
OTO does not need to store your complete payment card details unless specifically required for a legitimate business purpose and handled in accordance with applicable security requirements.
D. Technical Information
When you use our Platform, we may automatically collect information such as:
IP address
Browser type
Device type
Operating system
Approximate location derived from technical information
Pages visited
Date and time of access
Referring website
Device identifiers
Login and activity information
E. Communications
If you contact us, we may keep records of:
Your name
Contact details
Your messages
Support requests
Feedback and correspondence
2. HOW WE USE YOUR INFORMATION
We may use your information to:
Create and manage your OTO account
Register teams and players for tournaments
Organize and administer tournaments
Generate fixtures, results, tables, rankings, and statistics
Communicate tournament information
Process payments and registrations
Provide customer support
Verify accounts and prevent fraudulent activity
Improve our Platform and services
Maintain Platform security
Send service-related notifications
Send promotional communications where permitted
Analyze Platform usage and performance
Resolve disputes
Comply with applicable legal and regulatory requirements
3. PUBLIC TOURNAMENT INFORMATION
OTO is a tournament management platform. Information such as team names, player names, fixtures, scores, standings, rankings, statistics, awards, and tournament results may be displayed publicly when this is necessary for tournament administration or when enabled by a tournament organizer.
Tournament organizers / Manager are responsible for ensuring that information they submit to OTO is collected and shared appropriately.
If you believe information has been published incorrectly or without appropriate authorization, you may contact us using the details provided below.
4. LEGAL BASIS FOR PROCESSING
Where applicable, we process personal information on one or more of the following grounds:
Your consent
Performance of a contract or provision of requested services
Compliance with legal obligations
Legitimate business interests
Protection of the security and integrity of our Platform
Other lawful grounds permitted by applicable law
Where processing is based on consent, you may withdraw your consent where legally applicable.
5. SHARING OF INFORMATION
We may share information with:
Tournament Organizers
Information required to manage a tournament may be made available to the relevant tournament organizer.
Service Providers
We may use trusted third-party providers for:
Hosting
Cloud storage
Payment processing
Email and messaging
Analytics
Security
Technical support
These providers may process information only as necessary to provide their services to us.
Legal and Regulatory Authorities
We may disclose information where required by law, court order, regulation, or a lawful request from an authorized authority.
Business Transfers
If OTO is involved in a merger, acquisition, restructuring, sale, or transfer of assets, personal information may be transferred as part of that transaction, subject to applicable law.
We do not sell your personal information as a commercial product.
6. CHILDREN AND YOUNG PLAYERS
Sports tournaments may include participants who are under the age of 18.
Where children or young persons use OTO, tournament organizers, clubs, academies, schools, parents, guardians, or other responsible adults should ensure that appropriate consent and authorization are obtained where required by law.
OTO does not knowingly require children to provide unnecessary personal information.
If you believe that a child has provided personal information without appropriate authorization, please contact us.
7. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction
However, no internet transmission, website, server, or electronic storage system can be guaranteed to be completely secure.
Users are responsible for keeping their account passwords and login credentials confidential.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing our services
Maintaining tournament records
Meeting legal obligations
Resolving disputes
Enforcing agreements
Maintaining legitimate business records
Tournament information may be retained for historical tournament records, statistics, rankings, and reporting unless deletion is required or permitted under applicable law.
9. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights concerning your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of information where applicable
Object to certain processing
Request restriction of processing where applicable
Withdraw consent where processing is based on consent
Request information about how your data is processed
Some rights may be subject to legal or contractual limitations.
To exercise your rights, contact OTO using the contact information below.
10. THIRD-PARTY SERVICES AND LINKS
Our Platform may contain links to third-party websites, payment services, social media platforms, advertising services, or other external services.
OTO is not responsible for the privacy practices or content of third-party services.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
11. MARKETING COMMUNICATIONS
Where permitted by law, OTO may send you information about tournaments, events, services, promotions, or other relevant activities.
You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or contacting us.
You may continue to receive essential service communications, such as account, security, payment, or tournament notifications.
12. COOKIES
OTO uses cookies and similar technologies to operate, secure, analyze, and improve the Platform.
For more information, please read our Cookie Policy.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make significant changes, we may provide an appropriate notice through the Platform.
The “Last Updated” date at the top of this policy indicates when it was most recently revised.
14. CONTACT US
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact:
Online Tournament Organizers (OTO)
“We get you sorted”
Email: otoofficialemail@gmail.com
Telephone 1: +256 703 458 127
Telephone 2: +256 708 744676
Address: Kampala, Uganda
Website: otowebsite.com
Privacy/Data Protection Contact: [Insert contact or email if applicable]
By using OTO, you acknowledge that you have read and understood this Privacy Policy.